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1.) Account Setup
We will setup your account after we have received
payment and we and/or our payment partner(s)
have screened the order(s) incase of fraud.
It is your responsibility to provide us with
an email address which is not @ the domain(s)
you are signing up under.
2.) Content
All services provided by us may only
be used for lawful purposes. This includes,
but not limited to: copyrighted material, material
we judge to be threatening or obscene, pornography.
Examples of unacceptable material:
IRC Bots
Warez Sites
Pirated Software
Hate sites
Hack programs and archives
3.) Zero Tolerance Spam Policy
We take a zero tolerance stance against
sending of unsolicited e-mail, bulk emailing,
and spam. "Safe lists" and "double
optin" will be treated as spam. Any user
who sends out spam will have their account terminated
without notice.
We reserve the right to require changes or disable
as necessary any web site, account, database,
or other component that does not comply with
this policy, at its sole discretion. We also
reserves the right to make any such modifications
in an emergency at our sole discretion.
We reserve the right to charge the holder of
the account used to send any unsolicited e-mail
a clean up fee. This cost of the clean up fee
is left entirely to the discretion of HostGator.com.
All rights reserved.
4.) Payment Information
You agree to supply appropriate payment
for the services received from us, in advance
of the time period during which such services
are provided. You agree that until and unless
you notify HostGator.com of your desire to cancel
any or all services received, those services
will be billed on a recurring basis.
We reserve the right to change the monthly payment
amount and any other charges at anytime.
5.) Backups and Data Loss
Your use of the service is at your
sole risk. We are not responsible for files
and data residing on your account. You agree
to take full responsibility for files and data
transferred and to maintain all appropriate
backup of files and data stored on our servers.
6.) Cancellation and Refunds
We reserve the right to cancel the
account at any time.
Customers may cancel at any time. We give you
an unconditional 30 day money back guarantee
on managed shared hosting, and reseller solution's.
Refund requests after 30 days will be refunded
on a prorated basis of any unused time.
Only first-time accounts are eligible for a
refund. For example, if you've had an account
with us before, cancelled and signed up again,
you will not be eligible for a refund or if
you have opened a second account with us.
7.) Resource Usage
Users may not initiate the following:
a) Use 25% or more of system resources for longer
then 90 seconds. There are numerous activities
that could cause such problems; these include:
CGI scripts, FTP, PHP, HTTP, etc.
b) Run any type of interactive real-time chat
applications that require server resources.
Remotely-hosted services are fully allowed.
c) Run stand-alone, unattended server-side processes
at any point in time on the server. This includes
any and all daemons, such as IRCD.
d) Run any software that interfaces with an
IRC (Internet Relay Chat) network.
e) Run any gaming servers such as counter-strike,
half-life, battlefield1492, etc
8.) Bandwidth Usage
You are allocated a monthly bandwidth
allowance. This allowance varies depending on
the hosting package you purchase. Should your
account pass the allocated amount we reserve
the right to suspend the account until the start
of the next allocation, suspend the account
until more bandwidth is purchased at an additional
fee, suspend the account until you upgrade to
a higher level of package, terminate the account
and/or charge you an additional fee for the
overages. Unused transfer in one month cannot
be carried over to the next month.
9.) Money back Guarantee
On dedicated servers, and colocation
no full refund will be honored, the 30 day money
back guarantee does not apply. We reserve the
right to refund a prorated amount or no refund
at all.
10.) Price Change
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